Two Years of the Digital Services Act
On 17 February 2026, two years after its applicability, the Commission took stock of the achievements of the Digital Services Act (DSA). Online platforms in the EU reversed nearly 50 million content moderation decisions following user appeals. This reflects a significant expansion of user rights, allowing individuals to challenge actions such as content removal, account suspension, or reduced visibility.
Overall, around 30% of the 165 million moderation decisions contested through internal platform mechanisms were overturned. Out-of-court dispute settlement bodies played an increasing role in resolving conflicts. In the same period, they reviewed more than 1,800 cases involving major platforms such as Facebook, Instagram, and TikTok, overturning platform decisions in 52% of resolved disputes. These mechanisms offer users a faster and more accessible alternative to judicial proceedings.
The regulation enhances transparency by granting researchers and civil society greater access to platform data and moderation practices, enabling closer scrutiny and accountability of digital services operating in the EU (→eucrim 2/2022, 228-230).
As part of its ongoing coverage of the DSA, eucrim has been tracking key developments and implementation trends, including a recent overview of regulatory and enforcement updates between November 2025 and February 2026 (→eucrim 4/2025). This reporting highlights the growing role of the DSA in shaping platform governance and content moderation practices across the EU.